Coinbest AML / KYC Policy

Version 0.3 · Prepared 2026-08-27

1. Purpose

Coinbest is intended for lawful crypto-to-crypto exchange activity.

This AML/KYC Policy describes measures used to reduce the risk that Coinbest or its integrated exchange provider is used for money laundering, terrorist financing, sanctions evasion, fraud, theft, ransomware, trafficking, or other unlawful activity.

Use of Coinbest is subject to this Policy, the Terms of Use, and the Privacy Policy.

2. Account-free use does not mean compliance-free use

Coinbest does not require a user account for the normal exchange journey.

That does not guarantee that an exchange will proceed without identity or source-of-funds verification.

The integrated exchange provider may screen wallet addresses, transactions, assets, counterparties, and other risk signals.

A provider may require KYC or additional information before an exchange can continue, complete, or be refunded.

3. Coinbest and provider roles

Coinbest provides the frontend/BFF exchange experience and communicates with an integrated third-party exchange provider.

Provider systems are authoritative for provider-side order creation, deposit instructions, execution, provider status, and provider-required KYC/refund behavior.

Coinbest may:

  • apply reasonable security and abuse controls;
  • decline or restrict a request where provider, security, or legal requirements require it;
  • display a normalized verification-required status;
  • direct a user only to a backend-approved provider verification URL;
  • preserve records reasonably required for security, transaction integrity, dispute handling, or applicable obligations.

Coinbest does not claim that it independently performs every provider AML/KYC function.

4. Prohibited activity

Coinbest must not be used to knowingly facilitate:

  • money laundering;
  • terrorist financing;
  • sanctions evasion;
  • fraud or scams;
  • theft or handling of knowingly stolen assets;
  • ransomware or extortion;
  • illegal trafficking;
  • illicit-market transactions;
  • corruption or bribery;
  • financing or proceeds of other unlawful activity.

Coinbest may refuse or restrict use where there is a reasonable security, legal, provider, sanctions, or compliance basis.

5. Risk-based review

A transaction may receive additional review where the provider, Coinbest security controls, blockchain analytics, a competent authority, or other reliable information indicates elevated risk.

Risk indicators may include suspected stolen funds, fraud or scam exposure, ransomware, sanctioned persons or services, illicit-market exposure, suspicious transaction patterns, or other high-risk activity.

Coinbest does not publish or adopt a fixed risk-score threshold and does not import another service's private block list.

The absence of a listed indicator does not guarantee that an exchange will pass provider or compliance review.

6. KYC and source-of-funds requests

If verification is required, the provider may request information reasonably necessary for KYC, AML, sanctions, or source-of-funds review.

Depending on the case, this can include identity information, proof of control or ownership, transaction history, source-of-funds information, or supporting evidence.

Coinbest does not state that a fixed document set is always sufficient and does not promise a fixed review time.

In the current product architecture, users may be directed to a provider-controlled verification process rather than uploading identity documents directly to Coinbest.

Never send identity documents, seed phrases, private keys, or wallet passwords through unofficial Coinbest channels.

7. Exchange delay, restriction, or refusal

A provider compliance review can delay or prevent an exchange from progressing.

Funds already sent to a provider-controlled deposit address may be subject to provider review, blockchain conditions, legal restrictions, or lawful requests.

Coinbest does not promise that a delayed or reviewed transaction will be released, completed, or refunded within a fixed time.

Coinbest does not import another service's fixed review time, fixed penalty fee, fixed refund percentage, or similar operational rule unless independently established for Coinbest.

8. Refunds following compliance review

Refund eligibility, destination, timing, and amount depend on the provider's actual status, provider rules, blockchain conditions, verification outcome, and applicable requirements.

If a refund becomes available, the provider may require a refund destination, verification, or other information appropriate to the exchange state. Providing requested refund information does not guarantee a refund.

Where the provider requires KYC before a refund can proceed, Coinbest may display or communicate that requirement.

Coinbest will not invent a refund fee, percentage deduction, minimum refund amount, or deadline that has not been established for the actual exchange.

9. Restricted use

You must not use Coinbest where doing so would violate binding restrictions that apply to you or the exchange.

Any future country or regional restrictions displayed by Coinbest must be based on an actual approved requirement and must not be copied from another service without independent basis.

10. Cooperation and truthful information

If an appropriate compliance request is made in connection with an exchange, you must provide truthful information.

Providing false, forged, misleading, or incomplete information can lead to refusal, delay, restriction, or other action permitted by the provider or applicable requirements.

11. Privacy and data handling

Personal data used for AML/KYC purposes is handled according to the Coinbest Privacy Policy and, where applicable, the independent provider's privacy/compliance terms.

Coinbest should minimize direct collection of identity documents unless the product is explicitly updated to require it.

12. Official requests

Coinbest may preserve or disclose information when required by a valid obligation or lawful request applicable to the service.

Official requests may initially be directed to Support@coinbest.io unless a dedicated request channel is published later.

13. Changes to this Policy

Coinbest may update this AML/KYC Policy when provider behavior, risk controls, the product, or applicable requirements change.

A material change must not be used to silently weaken provider/security contracts or to claim provider behavior that has not been characterized.

14. Contact

Never send seed phrases, private keys, wallet passwords, or recovery phrases.